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OFFICE MANAGER: Our Office Manager, Diane, is happy to speak with you at any time to answer your questions and address your concerns about Genesis. She can be reached at extension 202. Diane and our entire support staff strive to ensure a helpful and positive experience for you at Genesis.
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BILLING ISSUES: Lynn, our Billing Coordinator can help you regarding questions or concerns you may have about your bill. Lynn will be happy to assist you with such things as clarification of a bill you received, a payment plan you wish to setup or any other billing issues you may have. You can reach Lynn by dialing extension 205.
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INSURANCE: In the ever-changing world of insurance, Peggy our Insurance Coordinator can help answer your questions. Peggy works with our providers to assure that your authorizations are up to date and your insurance claims are being filed. She can also answer questions regarding which insurance plans we accept at Genesis. Peggy can be reached at extension 204.
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FRONT DESK: Our friendly and helpful front desk staff are available to transfer your calls or take your messages. The front desk can be reached by pressing zero anytime during an outgoing voice-mail message. Feel free to leave a voice-mail message for the front desk but do not use this option in an emergency. In cases of emergency please click here.